Orba Technology Holdings Utilizes AI and SMART Codes to Transform…

Orba Technology Holdings launches AI platforms for fast food and gas delivery, facilitating order management via WhatsApp. The company partners with Y Smart Data to implement SMART Codes for improved logistics accuracy. Orba aims to enhance customer engagement while expanding its international presence in various sectors, emphasizing compliance and efficiency.

Jamaican companies in the food delivery and cooking gas sectors are making strides in customer engagement and logistics, thanks to technology from Orba Technology Holdings Limited. The firm has introduced AI-powered platforms, enabling customers to place food orders and gas requests through WhatsApp. Notably, this system replaces the need for human interaction, as AI manages everything—from placing orders to payment processing and tracking deliveries.

In addition to its AI advancements, Orba has partnered with Y Smart Data through a recently-signed Memorandum of Understanding. Through this collaboration, the companies will implement SMART Codes, a standardized addressing system designed specifically for Jamaica. This innovative approach will allow delivery services to identify precise geolocations for all addresses, including those in rural regions, thus enhancing both accuracy and efficiency.

Beyond local initiatives, Orba is expanding its presence internationally, providing services not only across the Caribbean but also reaching markets in North America and beyond. The firm boasts a commitment to creating future-forward, inclusive solutions that adhere to data protection standards, emphasizing that Caribbean technology can be competitive on the global stage.

Tajay Mohan, the CEO of Orba, emphasized that “the future is AI which we see as a product to empower business and personal life.” He indicated that in 2025, the firm will accelerate the deployment of AI tools to enhance business operations across various sectors.

Orba is at the forefront of the regional AI movement, focusing on offering advanced automation tools to a range of businesses, from large corporations to small enterprises. Their solutions are already making a significant impact across government, finance, e-commerce, transport, education, tourism, and real estate industries, transforming operations in areas like sales, customer support, and business intelligence.

The technology company ensures seamless integration of its systems with existing platforms, including popular software solutions like QuickBooks and Google Suite, as well as social media tools such as Facebook and WhatsApp. Among its notable clients are Proven Wealth, Sagicor Investment Cayman, and JN Fund Managers, part of the JN Group.

Additionally, Orba assists clients by conducting thorough background checks on potential hires and validating documents for compliance with various regulations across over 190 countries. This functionality is particularly vital for banks and investment firms, helping them avoid penalties or blacklisting due to compliance issues.

In summary, Orba Technology Holdings is taking significant steps to integrate artificial intelligence into the Jamaican business landscape, particularly in the fast food and gas delivery sectors. The collaboration with Y Smart Data to implement SMART Codes is expected to improve efficiency and accuracy in deliveries. As they expand internationally and continue to innovate, Orba aims to position Caribbean technology favorably on the global map.

Original Source: www.jamaicaobserver.com